The servers for ClinicSense, the service used by Warrior Massage for clinic management, are currently down, so appointment scheduling is currently unavailable.  So sorry for the inconvenience!  They should be back up this afternoon and this post will be updated when that occurs.  Please check back later, and thank you for your patience!

Starting in the very near future, text message reminders for appointments will no longer be available.  It turns out this service was not in the plan Warrior Massage subscribed to from ClinicSense and was being provided in error.

If you rely on text message reminders for your appointments, please switch to email reminders so you don't forget your appointments!  You can change this communication preference using the link at the bottom of any emails from ClinicSense (such as appointment confirmations), or you can contact me to make the change to email reminders for you.

Sorry for any inconvenience this causes!

As most of you Warriors already know, there's recently been a new addition to my family, and beginning February 16th my wife has to go back to work full-time.  This means I will be changing my schedule up a bit to care for our little warrior.  The good news: I will still be available on both Saturdays and Sundays, with weekend availability unchanged.  Also, I will now be available EVERY weekday morning, but only early in the morning (8:00 & 10:15).  Changes in availability are already reflected in the online scheduler.  See you soon!

Good news, Warriors!  Warrior Massage is now accepting/billing Labor & Industries and auto accident claims for massage!  If you have an open auto accident injury claim OR work injury claim, please contact me (email to jesse.jones@warriormassage.com works best) to find out what you'll need to do to get started.  In general, you will need:

• Claim information including:
  
  • claim number
    
  • date of injury
    
  • phone number & address of insurer/claims dept.
    
• Prescription from the attending physician (the primary doctor/provider managing care for your injury... this could be your primary care doctor, or it could be a doctor, chiropractor, or other specialist you are seeing just for this injury).  Prescriptions should include: 
  
  • AP's (Attending Physician's) name, address, phone, and NPI (National Provider Identifier number)
    
  • AP's Diagnosis, including the diagnosis code
    
  • AP's prescription for number and frequency of massage treatments
    

Just in time for the holidays, you can now purchase instant gift certificates for use at Warrior Massage!  Simply click the "Buy Gift Certificate" button on the Menu page, make your selections and customizations, and then purchase your gift certificate(s) securely online!  You can choose to email them directly to the recipient, or print them so that you can present them yourself.  No more waiting for delivery from me!

Perfect for the seriously last-minute shopper.

Hey Warriors, just a heads up that Warrior Massage will close temporarily for two weeks, at some time in November/December.  My wife is pregnant and we are expecting the arrival of our little warrior, Sabriel Éowyn Jones, on or about November 27th, at which time I will be taking time to welcome her to our world.  Since there is no way to know the exact dates, please schedule appointments as you normally would, and I will be sure to contact you to reschedule as soon as we know which dates will need to be rescheduled.  Thanks!

I will be in Pasadena, CA at the American Massage Therapy Association's national conference.  I won't be answering voicemails and will be slow to answer emails or texts.  Hopefully when I return I'll have learned a few new things.  Have a great weekend!

I will be closed from today until Sunday, on account of I will be at Mount Rainier running a trail relay (RAGNAR) race.  There is not expected to be internet access/cell reception or electricity for charging devices, so if you try to contact me, please don't think I'm ignoring you... just don't expect a response until some time on Sunday.  Now get out and enjoy this non-smoky weather!

If you are scheduling online you may notice that the links now direct to a new service, ClinicSense.  I am currently testing the functionality of their system but will likely switch permanently from Schedulicity.

For the time being, credit card entry will no longer be required to book an appointment online (this will likely change back in the future, and unfortunately at that time you will need to re-enter that data if you had had it saved in a Schedulicity account previously).

Why the change?
In order to improve workflow and decrease administrative error, I need a system that includes client accounts, medical charting, and scheduling all in one.  While Schedulicity has a very strong and competitive online scheduling platform, they unfortunately do not offer charting for providers.

What does this mean for you?
On the downside, it means that if you had a Schedulicity user login/account, you will need to make a new one (and re-enter user data) on ClinicSense.  Also, as it will now be integrating medical charting, I will now be eliminating paper intake forms so that all data is automatically entered into your account/charts as you update it.  The downside there, is that everybody will have to complete a new intake form.  With any luck, this will prove to be a robust system and there will be no need to change it again any time in the near future.

Happy Spring, Warriors!  Just a heads up, I will be in Europe from May 19th, to June 2nd... and since I am the only massage therapist here, Warrior Massage will be closed for those two weeks!

So if you were hoping to get a massage between now and June, be sure to book soon!  Spots will fill fast.