With Snohomish County moved into Phase 2 of reopening, Warrior Massage is now open for business and accepting appointments. However it is not entirely back to "business as usual;" you will notice some changes in operation, including the following things that will involve/affect you when you make an appointment:
24 hours before your appointment you will receive a reminder via e-mail as usual, however now it will include a link to a questionnaire that you MUST complete regarding COVID-19 symptoms. The subject line of the e-mail will indicate that there is a form for you to complete. If the pre-screening indicates you are displaying symptoms of infection, your appointment will be rescheduled. If you do not complete the pre-screening before your appointment you will have to complete it when you arrive for your appointment and I'm sure that's time you'd rather spend on the massage table.
ALSO If, within 2 weeks before your scheduled appointment, you are feeling any symptoms that could possibly be COVID-19, or have been exposed to a confirmed case of COVID-19, no need to wait for the pre-screening: please let me know and we will reschedule!
No cancellation fees will be incurred for rescheduling due to symptoms of communicable disease.
To help minimize the chance of crossing paths with other clients, please arrive no sooner than five minutes before your scheduled appointment time. If you arrive earlier please wait outside/in your car rather than in our waiting room.
In addition, if at all possible please do not bring anyone else with to your appointment. If someone accompanies you for any reason, please have them wait outside/in your vehicle. If you have a small child or other individual in your care who you cannot leave alone, they may accompany you and wait in the treatment room for the duration of your massage, not in the waiting room.
Until further notice ALL clients and anyone accompanying them MUST wear a mask that covers the face and nose at all times while inside the business. If you do not have one or forget to bring it, a disposable mask will be provided for you.
Due to increased sanitation standards, in an attempt to reduce the expense of linens/laundry, blankets will now only be provided by request. For your comfort, privacy, and as required by law a top sheet will still be on the table to be used as a drape. We will monitor the room temperature to ensure your comfort, and if you are too cold please let me know and we can get you a blanket and/or turn on the table warmer.
I want to emphasize that this is in no way meant to discourage you from asking for a blanket. If you would like one for your massage, PLEASE DO ask for one. It's simply to reduce unnecessary laundering for those clients who do not want a blanket or have no preference either way (if the blanket is set out on the table by default, it has to be laundered after each patient regardless of whether they use it).
I realize that these things may be frustrating for some clients, but we are simply doing our best to follow CDC/Dept of Health guidelines and do our part to limit the spread of COVID-19, and I hope that you can bear with us until the pandemic crisis has passed and we can return to a more normal state of operation.
ALSO - as announced here in February, prices will be increasing next month (July 2020). This was planned since the beginning of the year and unrelated to the COVID-19 pandemic; the fact that we have incurred additional costs related to the pandemic is purely coincidental.
Jesse Jones, LMT
Owner and therapist at Warrior Massage